11.13.2006

you're kidding me, right?

i received a complaint from a customer this morning. we have a special running at the store for 'buy 3 apples, get the 4th one free'. the customer bought 3 $4 apples and wanted the 4th apple to be a $6 apple. my employee properly explained to him that it was of equal or lesser value for the free apple. this morning, i get a mail from corporate with the guy's complaint. i call him up and he's all upset about our "false advertising". the sign never said that. true, the sign didn't, but the employee did. on principle, i ought to tell him to pull his head out of his ass and quit looking for for free stuff. but, since he might actually come back to the store, i'll give him another goddamn apple.

3 Comments:

At 11:57 AM, Anonymous Anonymous said...

Wow. I don't envy you working in retail. That customer should have his credit cards impounded and be politely escorted from the mall. I think everyone with an IQ greater than their age has a firm grasp on the universal 'buy x, get y free' rules...

 
At 12:48 PM, Anonymous Anonymous said...

wish i had nothing else better to do than complain about not getting something for free. i don't envy you either.

 
At 5:00 PM, Anonymous Anonymous said...

Ex-RMCF Employee here, loving your posts.

Customers are the epitome of "Can't live without them, can't kill them."

You did the right thing. Joe Wanker is a jackass and he has a lot of friends and relatives out there...

 

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